Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ayden Rose

Ayden Rose

September 18, 2026

5  out of  5
rating by Ayden Rose
"Breanna helped me out. She was really sweet. She made everything quick and easy and helped me get everything I needed."
We responded:
"Thank you, Ayden! I'm glad to hear that Breanna made the process quick and easy for you. We always aim to provide helpful and friendly service. Let us know if we can help with anything else!"
Profile photo of josep_is_lost

josep_is_lost

September 18, 2026

5  out of  5
rating by josep_is_lost
"Breanna helped me out. She was really sweet. She made everything quick and easy and helped me get everything I needed."
We responded:
"Thank you! I'm happy to hear that Breanna was able to assist you efficiently and make the process smooth. We appreciate your feedback and are here if you need anything else!"
Profile photo of Torri Brakefield

Torri Brakefield

September 18, 2026

5  out of  5
rating by Torri Brakefield
"Absolutely amazing to work with. Haley has always been beyond professional and quick acting. She is extremely knowledgeable and love to work with her!"
We responded:
"Thank you, Torri! I'm so happy to hear that Haley has been providing you with such professional and efficient service. We're proud to have her on our team and thrilled that you're enjoying working with her. Let us know if we can help with anything else!"
Profile photo of Christian Sobadjian

Christian Sobadjian

September 18, 2026

5  out of  5
rating by Christian Sobadjian
"Haley is great."
We responded:
"Christian, thank you for taking the time to leave us a review! I'm happy to hear that Haley made a great impression. We're lucky to have her on our team. Let us know if we can help with anything else!"
Profile photo of Darren Kilby

Darren Kilby

September 18, 2026

5  out of  5
rating by Darren Kilby
"I called my state farm office friday morning to change my payment card numbers , the bank card they had on file had expired , the phone call was successful , i did not have to stop by there in person, very good car insurence experience , very easy to work with"
We responded:
"Darren, thank you for taking the time to leave us a review! I'm happy to hear that updating your payment information over the phone was convenient for you. We strive to make things as easy as possible for our customers. Let us know if we can help with anything else!"
Profile photo of Dwayne McKenzie

Dwayne McKenzie

September 16, 2026

5  out of  5
rating by Dwayne McKenzie
"Breanna was a wonderful agent, I couldn’t be any more grateful for such expertise and professionalism navigating through my consultation and forwards. Would recommend 10/10 times!"
We responded:
"That is wonderful to hear, Dwayne! Knowing that Breanna provided such thorough, thoughtful support during your consultation and as you move forward makes me incredibly proud. Thank you for taking a moment to post your review and recommend us to the Conyers community!"
Profile photo of Erin Williams

Erin Williams

September 16, 2026

5  out of  5
rating by Erin Williams
"Breanna helped me to fully understand and navigate the options available for me, and I couldn’t be more grateful!!! Thank you."
We responded:
"Thank you, Erin! I'm so happy to hear that Breanna was able to help you understand your options. We appreciate your feedback and are here if you need anything else!"
Profile photo of Bobby Rivers

Bobby Rivers

September 11, 2026

5  out of  5
rating by Bobby Rivers
"They very friendly and helpful"
We responded:
"Bobby, thank you for taking the time to leave us a review! I'm happy to hear that you found our team friendly and helpful. We're here to make your experience as smooth as possible. Let us know if we can help with anything else!"
Profile photo of lexy Chambers

lexy Chambers

September 11, 2026

5  out of  5
rating by lexy Chambers
"Extremely pleased with how fast I was able to get insured, & especially with how low my quote was compared to what I was previously paying, can’t beat it!! I now have life insurance, & car insurance paying lower than what I was just a month ago."
We responded:
"Lexy, thank you for taking the time to leave us a review! I'm happy to hear that you found our process quick and that we could offer you a more affordable quote for your insurance. It's great to know you're satisfied with your new coverage. Let us know if we can help with anything else!"
Profile photo of Groove Yard

Groove Yard

August 31, 2026

5  out of  5
rating by Groove Yard
"Very friendly and helpful people! Always willing to help me out when I’m having technical issues :)"
We responded:
"I’m glad our team has been friendly and able to help when technical issues come up. Don’t hesitate to reach out if you need anything!"
Profile photo of Britt M

Britt M

August 27, 2026

5  out of  5
rating by Britt M
"This office has never let me down! They are always on top of things when asked. Also, Kelsey is always very helpful!"
We responded:
"Britt, thank you for taking the time to leave us a review! I'm happy to hear that our office has consistently met your expectations and that Kelsey has been a great help. We appreciate your support!"
Profile photo of Royal

Royal

August 14, 2026

5  out of  5
rating by Royal
"Dresden was professional, friendly, and very helpful when I called with a question today. She took the time to assist me and made the process simple and stress-free. I truly appreciate the excellent service from Brian Brakefield State Farm!"
We responded:
"Royal, thank you for taking the time to leave us a review! I'm happy to hear that Dresden was able to assist you in such a professional and friendly manner. We always aim to make things simple and stress-free for our customers. We appreciate your support!"
Profile photo of Amy Brown

Amy Brown

July 9, 2026

5  out of  5
rating by Amy Brown
"Haley was fabulous. In this busy world, she promised to so something and that is exactly what she did. Thank you for the professionalism you showed."
We responded:
"Hey, Amy! Thank you for taking the time to share your experience. We're so glad Haley followed through on what she promised and that her professionalism made such a positive impression. We truly appreciate your support and look forward to helping whenever you need us."
Profile photo of Jazlyn Sengmany

Jazlyn Sengmany

March 27, 2026

5  out of  5
rating by Jazlyn Sengmany
"Had an amazing experience with Eric! Everything was quick and easy, he was very helpful and made things easier to understand. As a plus, I saved some money as well!"
We responded:
"Thank you for your review, Jazlyn! I'm glad to hear that Eric made your experience smooth and understandable. It's great that you were able to save some money too! If you have any more questions or need assistance in the future, feel free to reach out."
Profile photo of Danuta Stann

Danuta Stann

March 18, 2026

5  out of  5
rating by Danuta Stann
"Holly was wery pleasant and professional. Thank you."
We responded:
"Thank you, Danuta! I'm glad you had a pleasant and professional experience with our team. We're committed to providing excellent service. If there's anything else you need, just let us know!"
Profile photo of Kay Bow

Kay Bow

March 9, 2026

5  out of  5
rating by Kay Bow
"Haley was super nice, answered all my questions and they will beat your current rate, please try them out if you haven’t!"
We responded:
"Thank you, Kay! I'm glad to hear that Haley was able to assist you and provide the information you needed. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Donna Eason

Donna Eason

February 25, 2026

5  out of  5
rating by Donna Eason
"Haley provides outstanding customer service! She is very professional and handles my needs in a timely manner. Highly recommend Brian Brakefield’s office for all insurance needs!"
We responded:
"Thank you, Donna! I'm happy to hear that Haley has been providing you with exceptional service. Our team is dedicated to meeting your needs efficiently and professionally. We appreciate your recommendation and are here for any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Kimberly Pitchford

Kimberly Pitchford

February 16, 2026

5  out of  5
rating by Kimberly Pitchford
"All the agents are helpful and friendly on the phone or in person. Haley takes care of what is needed with a smile in her voice."
We responded:
"Thank you, Kimberly! I'm happy to hear that our team, especially Haley, has been helpful and friendly both on the phone and in person. We strive to provide a welcoming experience for everyone. If there's anything else we can assist you with, just let us know!"
Profile photo of Noah Carr

Noah Carr

February 2, 2026

5  out of  5
rating by Noah Carr
"Great customer service very reliable!! Definitely would recommend"
We responded:
"Thank you, Noah! I'm happy you found our customer service reliable. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Rio None

Rio None

September 19, 2025

5  out of  5
rating by Rio None
"Great roadside assistance. Great people"
We responded:
"Thank you! I'm happy to hear that you appreciated our roadside assistance and found our team to be great. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Joel Iyiegbuniwe

Joel Iyiegbuniwe

August 6, 2025

5  out of  5
rating by Joel Iyiegbuniwe
"Haley was so nice. She informed me of a great discount on my policies and was so professional. 5 stars!"
We responded:
"Thank you for your review, Joel! We're thrilled to hear that Haley provided you with excellent service and helped you find a great discount. We appreciate your 5-star rating and look forward to continuing to assist you with your insurance needs!"
Profile photo of Jackson Usoro

Jackson Usoro

August 6, 2025

5  out of  5
rating by Jackson Usoro
"Very impressed with the professionalism and care the ladies at Brian Brakefield State Farm show whenever I visit to ask questions about my policies."
We responded:
"Thank you so much for your kind words, Jackson! We're delighted to hear that our team provided you with professional and attentive service. We're always here to help with any questions you have about your policies. We appreciate your trust and look forward to assisting you again!"
Profile photo of requita Wilcox

requita Wilcox

June 2, 2025

5  out of  5
rating by requita Wilcox
"Thank you to Haley, who was very helpful and knowledgeable with assisting me with my car insurance today. Im a very happy customer!"
We responded:
"I'm happy to hear about your positive experience with Elaina! Her knowledge and assistance with your son's insurance policy are truly appreciated. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us!"
Profile photo of L Scott

L Scott

May 22, 2025

5  out of  5
rating by L Scott
"Great customer service and really explained everything in detail."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had a positive experience and that everything was explained clearly. If you ever have any more questions or need assistance, we're here to help!"
Profile photo of Savy Roberts

Savy Roberts

May 22, 2025

5  out of  5
rating by Savy Roberts
"I’m a lifelong fan of Brian Brakefield’s State Farm office- my parents have used them long before me and they always provide quick top notch service. I’ve been helped recently by Haley, Carleigh, and Chrystall and always hang up the phone with my questions answered and knowing my options. I genuinely don’t know why you would look for another insurance provider! Insurance is no fun but you gotta have it - so you might as well go with an office you can trust and who values your business."
We responded:
"Thank you so much, Savy, for your thoughtful review! We're truly honored to have been your family’s trusted insurance provider for so many years. Our team is thrilled to know they’re making a positive difference for you. We completely agree—insurance may not always be fun but having a reliable team you can count on makes all the difference. We deeply appreciate your loyalty and kind words, and we look forward to continuing to serve you and your family for many years to come!"